Elite Installer Benefits

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Our Mission

ICC specializes in manufacturing structured cabling products. We tailor to small and medium size structured cabling system installers. Our mission is to become the product of choice among small and mid-size installers.

About Us

The key to ICC’s success has been helping our Elite Installers grow and profit. Thousands of them have switched from big name brands to ICC because we level the playing field and give them a better advantage to compete in the marketplace. Once you try ICC products, it doesn’t make sense to go back and pay for the big name brands ever again.

• We aggressively help Elite Installers win jobs with incentives, project pricing and even assisting them to convince spec engineers or enterprises to open the spec that calls out for a big name brand. It’s hard to win projects if you have to pay a 20%-40% premium for name brands. When you are bidding, we know that price determines if you get the job

• We price ICC products aggressively because we operate with low overhead and we don’t have to make obscene margins. We have one goal in mind - offer quality products at the lowest price possible.

• We have local Regional Managers and live tech support that are proactively working with Elite Installers to win business.

• ICC products not only exceed TIA performance standards, but we went one step further and took our products to independent test labs such as Underwriters Laboratory (UL) and ETL, and had them verified.

• We pride ourselves in being an ISO 9001:2008 registered manufacturer since 1999 and we constantly maintain and improve product quality.

• ICC is a minority certified company with diverse and highly qualified personnel working to the highest standards.

• We also offer industry leading warranty programs, 15-Year and Lifetime, to ensure quality cabling installations by our Elite and Certified Elite Installers.

Company History

Founded in Cerritos, California in 1984, ICC is an independently-owned company that provides hardware to the telecommunications industry. ICC has been supplying solutions to the telecommunications industry for over 20 years, and has grown from what was once a small company to become a major industry player. As part of our ongoing commitment to quality, ICC is registered as a company compliant with ISO 9001 standards. Customer service, quality, and technology are our trademarks. We have built our reputation on them so that we can provide superior interconnectivity product designs and solutions for you. We stand behind our mission statement.

Quality

ICC products are consistently rated higher in performance and overall value by industry installers. Our stringent quality control procedures assure that ICC products have been inspected and/or tested to comply with strict FCC, TIA/EIA, and UL standards. The comprehensive ICC warranty programs confirm that we stand proudly behind our products and our products meet or exceed industry standards such as UL, CSA and TIA/EIA. ICC is a proud member of BICSI and TIA/EIA.

Value

Our research and development engineers are at the leading edge of the rapidly changing technology, and continue developing applications, procedures, and products to provide flexibility and convenience for our customers. As a result of this unceasing pursuit to exceed customer expectations, ICC products have emerged as “the tools of the trade” throughout the industry by supplying superior performance at extremely competitive prices.

Innovation

ICC has become a highly respected manufacturer of innovative products, by providing peak performance and intelligent solutions to the telecom industry. Throughout the industry ICC is acclaimed as a preeminent source for developing imaginative, precision products engineered to enhance productivity, provide superior quality, and increase efficiency.

Customer Satisfaction

Our customer care professionals set the standard for excellence in customer care throughout the industry because we believe customer satisfaction is crucial in a highly competitive marketplace. We are taking steps to build even stronger relationships with our distribution partners, and customers by expanding our stock availability at ICC and throughout our distributor network allowing us to process, fill and ship orders in record time. Product information and assistance from our staff of technical experts and customer service representatives is readily available.

Our engineering department designs and develops new product to achieve peak system performance for our customers. We make it our business to know the needs of our telecommunications system customers, and we even guarantee our ICC components with a Life Time Certified System Warranty. ICC’s Quality Control Department inspects and tests every component before it leaves our warehouse to ensure strict compliance to FCC, TIA/EIA, and UL standards. As a result, we have one of the lowest defect and return rates in the industry!

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